FIVE HD launches on Sky

Channel FIVE HD is now available on Sky channel 171 but has not yet been released to Freesat

ITV1 HD available from 2nd April 2010

Great News! ITV1 HD is broadcasting all day on Sky channel 178 and Freesat channel 119.  More HD channels to follow soon....

Sky Viewing card change over

Sky are upgrading all of their viewing cards this year and you may be getting on-screen messages

In a nutshell, IF YOU PAY A SUBSCRIPTION then Sky will send out a new card to the address at which the viewing card is registered.

If your card is a FREESAT card and you DO NOT pay a subscription then they will not automatically be replaced.

If you have a Freesat card, to get rid of the message simply remove the card from your digibox. Channel 4 is now available without a card. You will lose SKY THREE and FIVE. FIVE can be viewed without a card by following the instructions further down this page.

In certain cases, Sky will send out a replacement Freesat card free of charge to a UK address. To check whether your card is eligible for replacement click here . If your card is eligible, just complete the online form with your UK details and Sky will send the card to the address given. If your card is NOT eligible for a free replacement then you will be offered the opportunity to purchase a new one for £20, again to be sent to a UK address.

Please remember that Sky will NOT supply cards to non-UK addresses

If you have any concerns regarding this subject, please feel free to contact us through this link , remembering to include your viewing card number in the details.

Channel FIVE without a viewing card?

If you don’t have a viewing card you can still watch Channel FIVE by doing the following:-

• Press SERVICES on your remote control
• Select 4 SYSTEM SET UP
• Select 4 ADD CHANNELS
• Change the frequency to 10.773
• Change the POLARISATION from V to H
• Change the SYMBOL RATE to 22.0
• Change the FEC to 5/6
• then select FIND CHANNELS

After a few seconds a list of available channels will be shown.  Highlight FIVE, press the Yellow button to store it, then press the SKY button

To watch channel FIVE, select SERVICES, then 6 OTHER CHANNELS then select FIVE

My Sky box keeps switching off

If your Sky box keeps going into standby, it is probably because Sky have added a new “eco” setting,

To switch the setting off,

• Press SERVICES on your remote control
• Select option 5 AUTO STANDBY
• Change the “ON” to “OFF”.
• Highlight “SAVE SETTINGS” and press SELECT
• Press the SKY button to go back to the channels